Partner Academy
Guides & tutorials
Learn the partner dashboard and how to mentor businesses on Ordafy Business, POS, and Pay. 16 articles available.
Welcome to the Ordafy Partner Program
What the partner program is, how you earn, and how Ordafy Business, POS, and Pay fit together.
Navigating the Partner Dashboard
Tour of the partner home screen, sidebar, and key workflows.
Understanding Your Analytics
How to read partner analytics charts, funnels, and performance trends.
How Partner Payouts & Commission Work
Monthly agreements, commission earnings, and payout statuses explained.
Step-by-step: Onboarding a New Business
Walk through the partner business onboarding wizard from lead to live merchant.
Business Onboarding Checklist
Printable checklist to ensure every merchant reaches activation.
Helping Businesses Complete Stripe Connect
Guide merchants through payments onboarding and common Stripe blockers.
Creating Products for an Onboarded Business
Add products, variants, pricing, and inventory from the partner dashboard.
Creating Services for an Onboarded Business
Set up bookable services, duration, pricing, and availability.
Tour of the Ordafy Business Dashboard
Mentor business owners through the Business app layout and daily workflows.
Managing Orders & Bookings
Help merchants fulfil orders and complete service bookings correctly.
Using the Till & In-store Orders
POS setup, cart workflow, and in-person order completion.
POS Bookings & Sales
Record sales for service customers and manage today's appointment schedule.
Creating & Sharing Payment Links
Ordafy Pay payment links for invoices, deposits, and remote sales.
Common Onboarding Issues & Fixes
Quick fixes for stalled activations and setup blockers.
When to Escalate to Ordafy Support
Issues partners cannot resolve and how to escalate effectively.